Skip to content
English
Go to HUSL.io
  • There are no suggestions because the search field is empty.

Does my client receive a text message when I cancel their appointment?

Yes! Clients can automatically receive an SMS when you cancel their appointment - as long as your cancellation notifications are turned on.

Yes. When you cancel a booking in the HUSL app, your client will automatically receive an SMS notification letting them know their appointment has been cancelled.

For this to work, your Cancellation Notification must be enabled in your Client Notifications settings.

How to check your cancellation notification settings

  1. Open the HUSL app.
  2. Go to Profile.
  3. Tap Client Notifications.
  4. Make sure the Cancellation Notification via SMS toggle is switched On.

If the toggle is Off, your client will not receive a cancellation text message when you cancel their appointment.

Still having issues?

If your SMS Cancellation Notification is switched on but your client still didn't receive an SMS, please contact the HUSL Support team and we'll be happy to investigate.

💡 Tip

It's a good idea to review your Client Notifications settings from time to time to make sure your preferred SMS and email notifications are enabled.

Need help? email: indiesupport@husl.io