--- title: How do I provide a receipt when a customer has paid a booking deposit? description: Learn how HUSL booking deposits and final payments are receipted, including how to provide one receipt for the full service amount. --- [Skip to content](https://help.husl.io/receipt-when-paid-a-booking-deposit#main-content) English Show submenu for translations ![Husl\_logo\_strapline-TM (4).png\]](https://help.husl.io/hs-fs/hubfs/Husl_logo_strapline-TM%20(4).png?width=120&height=40&name=Husl_logo_strapline-TM%20(4).png) Open main navigation Close main navigation - English Show submenu for translations - [Go to HUSL.io](https://husl.io/) [Go to HUSL.io](https://husl.io/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [HUSL Help Center](https://help.husl.io/?hsLang=en) 2. [App Help](https://help.husl.io/app-help?hsLang=en) 3. [Billing and Payments](https://help.husl.io/app-help?hsLang=en#billing-and-payments) # How do I provide a receipt when a customer has paid a booking deposit? ## Understand how deposits and final payments are receipted, and what to do if a customer wants one receipt showing the full service amount. When a customer pays a **booking deposit through HUSL Online Bookings**, the deposit and the remaining service balance are treated as **separate payments**. For example, if a Blow Dry costs **$70** and you have set a **$50 deposit**: 1. **Customer pays the $50 deposit** - The $50 is processed through your connected Stripe account. - The customer receives a **Stripe receipt for the $50 deposit**. 2. **The service is completed** - At checkout, HUSL recognises that the $50 deposit has already been paid. - The $50 deposit is deducted from the $70 service price. - The remaining balance is therefore **$20**. 3. **Customer pays the remaining $20** - The $20 is processed as a separate payment. - If the customer has an email address saved in their HUSL customer card, they will receive the relevant receipt for this payment. **The customer has therefore paid $70 in total, but it has been paid through two separate transactions: $50 + $20.** ### Why can't HUSL/Stripe provide one $70 payment receipt? Because the payments were made as **two separate transactions, on different days and for different purposes**, Stripe cannot combine them into one payment receipt showing that the customer made a single $70 payment. The two receipts accurately reflect what actually happened: **$50 booking deposit → $50 receipt** **$20 remaining balance → $20 receipt** Together, they account for the **$70 Blow Dry service**. ### What if my customer wants one document showing the full $70? If your customer specifically wants **one document showing the total cost of the service**, you can provide your own business receipt or invoice that accurately summarises the service and both payments. For example: **Blow Dry — $70** **Deposit paid — $50 on \[date\]** **Balance paid — $20 on \[date\]** **Total paid — $70** Your business receipt should include your relevant business details, such as your **business name, ABN, date, service and price**. Australian Government guidance confirms that receipts can be provided digitally or in other formats and outlines the information they should contain. **Important:** If you are GST-registered and issuing a **tax invoice**, additional requirements apply. Make sure your document meets the ATO requirements for tax invoices. ### 💡 Tip **Don't try to combine or alter the Stripe payment receipts.** Stripe should continue to show the actual payments that were processed. If a customer simply wants a document showing the **full value of their service and how it was paid**, provide a separate business receipt/invoice that clearly shows the **$50 deposit + $20 balance = $70 total**. 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