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Is PayID the same as a bank transfer?

Understand how PayID works, why it is a bank transfer, and how to reconcile these payments in HUSL.

Some stylists assume that PayID is a different payment method from a bank transfer, but that's not the case. This misunderstanding can lead to payments being recorded incorrectly in HUSL.

We've noticed two common scenarios:

  1. Leaving carts open because the payment hasn't been reconciled.
  2. Creating a custom offline payment called "PayID", even though it's not required.

Understanding how PayID works will help keep your payment records accurate.

What is PayID?

PayID is simply an easier way to make a bank transfer.

Instead of entering a BSB and account number, your client can transfer money using a PayID linked to your bank account, such as:

  • A mobile number
  • An email address
  • An ABN (if registered)

The funds are still transferred directly from your client's bank account to yours.

PayID = Bank Transfer

The only difference is how the bank transfer is initiated.

Do I need to create a custom offline payment called "PayID"?

No. Because PayID is a bank transfer, you do not need to create a custom offline payment method called "PayID" in HUSL.

Simply record the payment using the existing Bank payment method.

Creating a separate "PayID" payment type can make your reporting inconsistent, as PayID payments should be recorded alongside your other bank transfers.

👉🏼 How to reconcile a PayID payment in HUSL

Once your client has paid via PayID:

  1. Open the client's appointment in HUSL.
  2. Open the cart.
  3. Select Checkout.
  4. If not adding any further Services, Warehouse (Dropship) or your own stock to the bill, then tap Go To Bill
  5. Choose Split/Other
  6. Choose Bank as the payment method > Save
  7. Complete Payment
  8. Reconcile Bank Transfer > Accept payment

The payment will now be recorded as a bank transfer and the cart is completed.

Will my client be charged a fee?

No. Selecting Bank when reconciling a PayID payment does not charge your client any fees.

You're simply recording that you've already received the payment via bank transfer. No additional transaction takes place.

Remember

  • ✅ PayID is a bank transfer.
  • ✅ Use Bank to record all PayID payments.
  • ✅ You do not need to create a custom offline payment called "PayID".
  • ✅ Always reconcile the payment to close the cart.
  • ✅ Recording PayID payments as Bank keeps your reports and payment history accurate.


Need help? email: indiesupport@husl.io