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How to Export Your Client Data from Client Diary

Step-by-step guide to exporting your clients, services and appointments from Client Diary so the HUSL team can import your data for you for FREE.

Good news — our team can perform a complimentary import of your:

  • Client list
  • Services
  • Appointments / Bookings

You simply need to export the relevant CSV files from Client Diary and send them to us.

Follow the steps below.

Step 1 — Export Your Client List

  1. Log in to your Client Diary account using a desktop web browser.
  2. In the left-hand menu, click Reports.
  3. Select Export Tools.
  4. Choose Client Details.
  5. Click Export.
  6. Client Diary will generate a CSV file for download.

What Client Data We Can Import

Think of this like mixing the perfect colour bowl — we just need the right ingredients.

We can import:

  • First name
  • Last name
  • Mobile number (essential)
  • Email address
  • Client notes

Important

The mobile number is the key identifier for each client.

✔ As long as the client has a mobile number, we can bring them across to HUSL.

Step 2 — Export Your Services

  1. Navigate to the relevant area in Client Diary that contains your service menu.
  2. Open Reports > Export Tools.
  3. Select your service data.
  4. Export the file as a CSV.

This file allows us to recreate your services inside HUSL.

Step 3 — Export Your Appointments

  1. Go to Reports > Export Tools.
  2. Select your appointment or booking data.
  3. Choose the desired date range.
  4. Export the file as a CSV.

This allows us to import your existing bookings into HUSL.

Step 4 — Send Your Files to HUSL

Once exported, email your files to:

indiesupport@husl.io

Please send the email from the same email address linked to your HUSL account and attach:

  • Clients CSV
  • Services CSV
  • Appointments CSV

Our team will then take it from there.

No stress.
No tech headaches.
No "what do I do next?" moments.

We've helped thousands of stylists switch to HUSL, and we're here to help make the transition as smooth as possible.

👉 Important Note About Processing Times

If processing times were not properly configured within your services in Client Diary, your Services and Bookings will be imported exactly as they existed in that system.

Once the import is complete, you'll need to:

  1. Go to your imported services in HUSL.
  2. Edit the service settings.
  3. Add processing times within the service structure where required.

The overall duration of the service can remain the same, but it will now take advantage of HUSL's processing time functionality.

Why This Matters

Adding processing times allows:

  • Clients to book during processing periods via online booking.
  • You to maximise appointment availability and efficiency.

What Happens to Existing Bookings?

Imported bookings will remain unchanged.

Any new bookings moving forward will follow your updated service setup, including processing times.

💡 Helpful Tips

✔ Make sure your browser allows downloads.

✔ Keep exported CSV files unedited where possible for the cleanest import.

✔ Double-check that mobile numbers are included in your client export.

✔ If you're unsure which files to send, simply send everything you export and our team will sort it out.

Need Help Exporting from Client Diary?

If you can't locate the export options or run into any issues:

  • Contact Client Diary Support directly through your Client Diary account.
  • Visit the Client Diary Help Centre.

Have more questions? email: indiesupport@husl.io