---
title: Does changing the price send a new SMS to my client?
description: Changing a booking price won’t send a new SMS. Learn when SMS notifications are triggered and how customer communication settings work.
---

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# Does changing the price send a new SMS to my client?

## Understand when SMS notifications are triggered after price updates

No, **changing the price alone does not send a new SMS** to your client.

SMS messages are sent **only based on your Client Notification settings**, not when a price or cart total is updated.

#### **Example explained**

- Original online quote: **$140**
- Final price updated to: **$180**
- Cart is updated and reconfirmed

➡️ **No additional SMS is sent** unless your notification settings are specifically configured to send one for that action. And in this case, no.

### **When *would* an SMS be sent?**

An SMS is only triggered if:

- Your **SMS notifications are enabled** for a specific action (e.g. booking confirmation, reschedule, reminder)
  
  **💡 Helpful tips:**

- Review your **Client Notification Settings** to see exactly when SMS messages are sent
- Price or cart changes alone **do not trigger notifications**
- If you believe an SMS was sent unexpectedly, contact support via GET HELP in-app or email: indiesupport@husl.io with:
  
    - Customer name
    - Appointment date

We’ll be happy to investigate.

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