---
title: Do Clients Receive a Notification When You Cancel or Edit an Appointment?
description: Find out if clients receive SMS alerts when bookings are cancelled or changed, and learn how to enable client notifications in your app settings.
---

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# Do Clients Receive a Notification When You Cancel or Edit an Appointment?

## How cancellation and booking change notifications work, and how to manage client SMS alerts.

Yes, your client will receive an SMS notification when you cancel their appointment **or make any changes to their booking**, if Client Notifications are enabled in your settings.

You can control whether clients receive updates about bookings, including cancellations and changes, by adjusting your notification preferences in the app.

**How to Check or Enable Client Notifications**

### Step 1

From your home screen, tap your **profile image (top left corner)**

### Step 2

Tap **Client Notifications**

### Step 3

Choose which notifications you want to enable:

- Booking confirmations
- Booking reminders
- Booking changes/cancellations

### Step 4

Select how clients receive notifications:

- SMS
- Email
- Or both (recommended)

**💡 Tips**

- Enable SMS notifications for instant client updates
- Double check settings if clients are not receiving alerts
- Using both email + SMS improves reliability and reduces confusion
- Keeping notifications on helps reduce no-shows and booking misunderstandings
  
  Need help? email: indiesupport@husl.io

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